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Free lifetime service on Xerox® printers and easy supplies ordering.

Keep up with printing supplies’ levels and reorders quickly and easily. Plus, receive free lifetime service coverage* for all your eligible Xerox® printers and multifunction printers with Xerox eConcierge.

Make Office Life Easier

It’s About Time
The Xerox eConcierge service vastly simplifies every aspect of ordering printer supplies—for Xerox and other leading brands. It’s easy to use, super convenient, and includes service for Xerox® printers and select multifunction printers. And best of all, it’s free and comes with no obligation.

Hassle Free
To get started, simply download the Supplies Assistant application to your desktop. It automatically discovers the printers on your network and allows you to edit the list through its intuitive interface. You can check printer status any time. When a printer is running low on ink or toner, an email alert reminds you to review and approve your pre-populated supplies options. Place your order and you’re done!

Free Lifetime Service

Your free lifetime service also applies to all eligible Xerox® printers. That’s right, Xerox will provide free lifetime service coverage* for each eligible Xerox® printer and multifunction printer. To qualify, simply use the service for a minimum of 30 days and with your second supplies order for each Xerox® product, its extended service coverage will begin. Xerox will provide free extended service coverage over the normal supported life of that Xerox® product as long as you continuously place your supply orders through the Xerox eConcierge service.

At Your Convenience

Proactive Alerts
You’ll never have to run out of printing supplies and wait for more to arrive. The service sends an automatic email alert when supplies are low and it’s time to think about ordering replacements—before you run out.

Instant Identification You’ll never have to search out printer model numbers or sift through confusing supplies part numbering systems again. The service automatically identifies each printer model and its associated supplies, including options like standard- and high-capacity toner cartridges.

Maximize Business Efficiency

Today’s business has one speed: fast. The free Xerox eConcierge service streamlines the entire process of monitoring and ordering printer supplies. It’s easy to use, super convenient and provides free lifetime service for Xerox® printers. Deploy your own personal printer supplies assistant now.

Depth and Breadth of Coverage

The Xerox eConcierge service supports leading brands and models of networked office printers and multifunction systems. It leverages the
same connectivity that allows you to print over your network to provide useful information that makes managing and ordering supplies hassle free. Plus, you can access and manage your account online at anytime from anywhere.

Custom Printer Naming

Identify your printers by the names most useful to you. You can name them by their location, capabilities, or any nickname you choose.

Safe and Secure

Printer information and status updates are encrypted, securely managed and hosted by the Xerox eConcierge service. Credit card transactions are secured through®, a subsidiary of CyberSource®, a Visa® company.

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Top Quality Supplies

The printing supplies provided through the service are genuine quality to ensure reliable performance, dependable print yields and the excellent print quality you expect.

Pricing and Cost-Savings

Supplies pricing provided through the service is market competitive, saving your office time monitoring, managing and ordering printing supplies. It also reduces printer downtime, waiting for supplies to arrive. The more printers in your office, the greater the savings so time can be
used for more business-critical tasks.

Please click on the PDF's below for more information.

Genuine Xerox Rewards Program

Now printing with Xerox is more rewarding than ever. Earn reward points every time you buy genuine Xerox supplies or register equipment. Redeem your reward points online for valuable merchandise.